Frequently Asked Questions

A list of our most frequently asked questions

Table of contents

What happens after I've subscribed?How do I cancel my subscription?How do I run SlideAdmin?I need some help! Where can I go?Do I need a Google Workspace Account to use SlideAdmin?How do you approach data privacy and security?No storage of document dataEncryption during transitHandling of Personal Identifiable Information (PII)

What happens after I've subscribed?

After subscribing, refresh the SlideAdmin add-on.

If you have any issues accessing the add-on, please reach out to us.

How do I cancel my subscription?

You can cancel your subscription at any time. Visit How do I cancel my subscription for detailed instructions.

How do I run SlideAdmin?

Once you have installed SlideAdmin, open the add-on from Extension → SlideAdmin - Convert Docs™ to Slides™.

I need some help! Where can I go?

We're always happy to help! Feel free to reach out to us.

Do I need a Google Workspace Account to use SlideAdmin?

Nope. Simply log in with your Gmail account and install the add-on from the Google Workspace Marketplace.

How do you approach data privacy and security?

We prioritize privacy by keeping data collection and use to a strict minimum.

No storage of document data

We never store or share your document content, either on servers we manage or on third-party servers, whether for debugging or any other purpose.

Encryption during transit

All data transmitted on our network is encrypted in transit using industry-standard TLS (HTTPS) encryption.

Handling of Personal Identifiable Information (PII)

We collect and store a limited amount of PII to operate and support our service.

Email addresses are stored for customers who subscribe via Stripe, to manage billing, subscriptions, and account access. Also for users who contact us for support, so we can respond to enquiries and provide assistance.

Payment details (such as credit card numbers) are not stored on our servers. All payment information is securely handled by Stripe in accordance with their privacy and security standards.

We use personal information only for service delivery, account management, and customer support. We do not sell or rent personal data to third parties.

Access to personal data is restricted and protected using appropriate technical and organizational safeguards.